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Terms and Conditions

Product Terms

These Terms and Conditions are in place to govern your usage of the www.global-supermart.com website (the Site). It is important to read and understand them as they have legal implications on your rights and responsibilities. If you do not agree to these Terms and Conditions, please refrain from registering or using www.global-supermart.com.  Please keep in mind that registration as an authorized user on the Site is necessary to access any of the services provided.

Amendments

The terms and conditions may be subject to occasional revisions without prior notice to you.

Registration

To create an account on www.global-supermart.com, you must be at least fifteen years old. It is important to ensure that the information you provide during registration or at any time is accurate and complete. Any changes to your information should be promptly updated by accessing the My Account section on the website or by notifying us accordingly.

Password and security

During the registration process on the Site, you will be required to create a password. It is essential to maintain the confidentiality of this password and refrain from sharing it with others. You are solely responsible for any activities or orders made using your password. If you suspect that someone else knows your password, please notify us immediately. In the event of a potential security breach or misuse of the Site, we reserve the right to request a password change or suspend your account.

Delivery

We have partnered with Yomato as our delivery service provider. For orders placed before 08:00 AM, delivery will be scheduled for the next day. However, orders placed after 08:00 AM will be dispatched for delivery on the following day, resulting in the customer receiving the items two days after the order date. The tracking number will be sent to the customer’s registered email address.

Terms on Frozen and Fresh Vegetables

Orders for frozen and fresh food can be conveniently placed through WhatsApp. Our team will coordinate the order process through the messaging platform, and delivery will be handled separately to ensure your items are promptly and safely delivered to you. all fresh  & frozen items will be post separately to ensure good quality